Using Analytics In Command Center
Understand how to access, interpret, and export usage analytics in Harvey.
Last updated: Aug 13, 2026
Overview
The Analytics dashboard gives workspace admins visibility into how their organization uses Harvey. Use it to track adoption trends, identify your most active users, benchmark your usage against similar firms, and export data for reporting.
This guide walks you through opening the dashboard, understanding each chart and table, filtering and exporting data, and comparing your workspace against peers.
Note: For details on what data Harvey collects and how it is handled, refer to What Usage Data Does Harvey Collect?
Before You Start
- The Analytics dashboard is available to workspace admins only.
- Analytics dashboard data refreshes approximately every 6 hours and displays a Last updated timestamp in the header.
What Reports Are Available?
The Analytics dashboard page gives workspace admins visibility into how their organization is using Harvey. Use it to track adoption trends, identify power users, compare product usage against peer firms, and pull data for reporting.
Our Analytics dashboard includes reports for the following:
- Monthly users returning daily
- Product usage
- Total active users
- Top power users
- Assistant queries over time
- Top practice areas
- Top job titles
- Users by activity
Monthly Users Returning Daily
This chart enables you to view the share of your monthly active users who return to Harvey on a daily basis.
With Peers toggled on at the top of the Analytics page, you'll also be able to view how your organization’s monthly active users percentage compares to similar firms. For more details on peer benchmarking, refer to Using the Overview Page in Command Center.
Product Usage
This chart shows what percentage of your active users touched the following Harvey products within a certain period:
- Assistant
- Workflow agents
- Word
- Outlook
- Review tables
With Peers toggled on at the top of the Analytics page, you'll also be able to view how your organization’s product usage compares to similar firms. For more details on peer benchmarking, refer to Using the Overview Page in Command Center.
Total Active Users
View how many users were active over a set period of time. Use the chart’s grouping selector (for example, Weekly) and the range selector at the top of the Analytics page (for example, Past 6 months) to view how activity is bucketed and the period you're viewing.
Top Power Users
View your most active Harvey users, ranked by how many days they used Harvey within a selected time period.
Assistant Queries Over Time
This bar chart displays Assistant activity over the selected time period. Each bar breaks down queries into two categories:
- With knowledge sources: queries grounded in your connected vaults and knowledge bases
- No knowledge sources: queries without added context
Use the Daily / Weekly selector to switch the view granularity. The headline numbers above the chart show cumulative totals for the selected period.
This chart helps you understand how thoroughly your team is leveraging Harvey's knowledge source integrations.
Top Practice Areas
This chart ranks practice area groups by the percentage of users who were active during the selected period.
- Use the arrows to view all practice area groups, ordered from highest to lowest activity rate.
- Hover over a bar to see the total number of users. If multiple groups have the same activity rate—for example, 100%—the group with more users will appear first.
Note: If you sync practice area groups from your identity provider via SCIM, they will appear here automatically.
Top Job Titles
This chart ranks job titles by the percentage of users who were active during the selected period.
- Use the arrows to view all job title groups, ordered from highest to lowest activity rate.
- Hover over a bar to see the total number of users. If multiple groups have the same activity rate—for example, 100%—the group with more users will appear first.
Note: If you sync job titles from your identity provider via SCIM, they will appear here automatically.
Users by Activity
This table reflects each user in your workspace and a summary of their activity. By default, users are sorted by how many days they've been active. You can click any column to re-sort, or use the search bar to find a specific user.
Column | What It Displays |
|---|---|
User | Name and/or email of the Harvey user |
Active days | Number of days the user logged activity in the selected period |
Total activity | Total count of every action taken by a user in Harvey |
Assistant threads | Total conversation threads started in the Assistant |
Follow-ups asked | Follow-up questions within those threads, indicating depth of engagement |
Workflow agent runs | Number of custom workflow executions (test and published) |
Playbook runs | Number of playbook executions |
Review table columns | Number of prompts run in review tables |
Word Add-in | Queries made via the Harvey Word add-in |
FAQs
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